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Frequently Asked Questions
How do I get started with hiring a virtual assistant?
Getting started is simple! First, book a free consultation or fill out our inquiry form so we can understand your business needs. Once we agree on the best plan for you, payment must be completed before we begin the search and matching process. After payment, we’ll source and recommend a highly qualified VA tailored to your requirements. We also offer a guaranteed adjustment period—if you’re not satisfied with the VA, we’ll provide a replacement at no additional cost.
How do you ensure the quality and reliability of your virtual assistants?
We carefully screen and interview every virtual assistant, assessing their experience, skills, communication, and professionalism. All VAs undergo test tasks and background checks. We also offer client support and replacements if ever you’re not satisfied with your current VA.
What are your pricing plans and payment terms?
Our pricing depends on the services and hours you need. We offer flexible part-time or full-time packages with monthly billing. Payments are made securely via bank transfer or PayPal. You’ll receive a detailed invoice and a performance report every month.
How long does it take to get matched with a virtual assistant?
After your payment is confirmed, the matching process typically takes 3 to 7 business days, depending on your specific requirements. We prioritize quality over speed to ensure you’re paired with a reliable, skilled VA who aligns with your business goals.
Can I change my virtual assistant if I’m not satisfied?
Yes, absolutely. We offer a guaranteed adjustment period, which means if you’re not satisfied with the performance or fit of your VA, we’ll provide a suitable replacement at no additional cost. Your satisfaction is our priority.
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Unlock your business potential by partnering with our dedicated virtual professionals. Let us help you grow and succeed.